Πλοήγηση MSc Project Management ανά Συγγραφέα "Filippopoulos, Panagiotis C."
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Customer relationship management and its contribution to customer satisfaction
Filippopoulos, Panagiotis C. (ΤΕΙ ΠειραιάCity University of Seattle, 2007-06)The thesis examines CRM and its relations with customer satisfaction for project managers. CRM is about creating not only strong relationships with your clients but also having a database with information regarding customers, ...